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Please use this identifier to cite or link to this item: http://hdl.handle.net/1807/24420

Title: Not Just Another Delivery: Women’s Maternity Care Experiences of Provider Client Relationships
Authors: Aston, Megan
Saulnier, Christine
Robb, Karen
Keywords: MATERNAL CARE
RELATIONSHIPS
CONTINUITY OF CARE
EMPOWERMENT
Issue Date: May-2010
Publisher: UTSC Printing Services, University of Toronto Scarborough
Citation: Women's Health and Urban Life, Vol 9 (1), pg. 32-49.
Abstract: Pregnancy and childbirth are two of the most common reasons women access the health care system. Patient satisfaction surveys are the dominant method of evaluating health services from the perspective of mothers, focusing primarily on individual expectations of care, yet fail to provide a comprehensive assessment of care from the users’ perspective. Qualitative semi structured interviews followed by thematic analysis were used to explore maternity health care services and understand the personal, social, and institutional experiences of maternity care from the perspective of 11 women. Provider-client relationships, continuity of care, emotional support, time-spent, and control, were identified by all of the women as important components of maternity care. Women’s stories exemplify the need to focus on relationships, continue to question everyday maternity care practices, challenge oppressive practices and structures, work together to build upon the strengths that already exist, and support more empowering experiences for women.
URI: http://hdl.handle.net/1807/24420
Appears in Collections:Social Sciences

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