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Please use this identifier to cite or link to this item: http://hdl.handle.net/1807/26535

Title: Consumer Perspectives on the Sunnybrook Program of Assertive Community Treatment (SunPACT). Implications for Program Development and Evaluation.
Authors: Micoli, Massina A.
Advisor: Williams, Charmaine
Department: Social Work
Keywords: Social Work
Community Mental Health
Assertive Community Treatment
Consumer Feedback
Issue Date: 30-Mar-2011
Abstract: The present study examined the subjective experiences of individuals living in the community with a severe or persistent mental illness receiving services from the Sunnybrook Program of Assertive Community Treatment (SunPACT). The researcher employed McCracken’s (1998) Long Interview Method to interview a sample of 8 clients from SunPACT. The aim of this research was to explore client perspectives on their experiences of SunPACT and their perception of its impact on their quality of life. The findings from this study overlapped with the literature, as well providing new and vital information in the implementation and monitoring of quality of care of an ACT model. This research demonstrated that clients experience the effects of their treatment differently, and therefore, understanding client feedback is imperative to understanding how to maximize treatment benefits and provide effective services. Specific details about their experiences are outlined. Implications for social work practice are discussed.
URI: http://hdl.handle.net/1807/26535
Appears in Collections:Master

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