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Please use this identifier to cite or link to this item: http://hdl.handle.net/1807/2743

Title: From informal to organizational learning in the post-industrial workplace
Authors: Laiken, Marilyn
Keywords: informal education/training
workplace training
adult education
adult learning
conflict resolution
corporate education
educational environment
informal education
labor force development
lifelong learning
on-the-job training
organizational climates
organizational development
participative decision making
skill development
team training
learning organizations
Issue Date: 2001
Publisher: Centre for the Study of Education and Work, OISE/UT
Series/Report no.: NALL Working Paper;29
Abstract: In the light of current examples of re-engineering, restructuring, mergers and acquisitions, some Canadian organizations in the public, private and not-for-profit sectors provide a environment for individuals and teams to negotiate effectively the kind of organizational change which has become endemic in today’s workplace. A focus on informal learning through basic social processes contributes to employees’ collective ability to move beyond simply coping with stress to engaging in creative action. A three-year research project, conducted between 1998 and 2001, located and studied, in-depth, four such organizations which were using organizational learning approaches to embed continuous learning within the actual work processes. While each of the cases presents a unique context, they together provide valuable thematic lessons in how to create working environments which contribute both to individual health and to organizational sustainability (Author's abstract)
URI: http://www.oise.utoronto.ca/depts/sese/csew/nall/res/29frominformal.pdf
Appears in Collections:Centre for the Study of Education and Work (CSEW)

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