test Browse by Author Names Browse by Titles of Works Browse by Subjects of Works Browse by Issue Dates of Works
       

Advanced Search
Home   
 
Browse   
Communities
& Collections
  
Issue Date   
Author   
Title   
Subject   
 
Sign on to:   
Receive email
updates
  
My Account
authorized users
  
Edit Profile   
 
Help   
About T-Space   

T-Space at The University of Toronto Libraries >
School of Graduate Studies - Theses >
Master >

Please use this identifier to cite or link to this item: http://hdl.handle.net/1807/33638

Title: "I feel like a bag lady": Personal Interstices, Self-Disclosures and Empathetic Affiliation during Workplace Meetings
Authors: Chubak, Lynda Evelyn Carol
Advisor: Kerekes, Julie
Department: Curriculum, Teaching and Learning
Keywords: personal interstice
reciprocal sequence
conversation analysis
self-disclosure
empathy
second story
affiliation
alignment
workplace
business meeting
social talk
relational
small talk
off-task talk
self-reference
exchange sequence
institutional talk
English as a second language
Issue Date: 28-Nov-2012
Abstract: While an extensive body of research exploring professional discourse exists, research investigating off-task talk within workplaces has been relatively side-lined. To better understand the possible functions of personal interstices layered between institutional goal-oriented talk, this study examines instances of self-disclosure that emerged from 34 hours of authentic interactions recorded at three Canadian workplaces. Using conversation analysis, 87 self-reference, self-disclosure declaratives were identified. Of those, 21 occurred within reciprocal sequences between two participants. Similar to a second story telling found in ordinary conversation (Sacks, 1992a), the second speaker’s self-disclosure reflects the first speaker’s, both in content and form, and is often an upgraded version of the initial disclosure. This pattern and in-meeting placement suggest that these types of personal interstices may be a mechanism for displaying co-worker empathetic affiliation. Additionally, hierarchical role relations and institution goals may be temporarily suspended or back-grounded during these sequences.
URI: http://hdl.handle.net/1807/33638
Appears in Collections:Master

Files in This Item:

File Description SizeFormat
Chubak_Lynda_EC_201211_MA_thesis.pdfMain article552.02 kBAdobe PDF
View/Open

This item is licensed under a Creative Commons License
Creative Commons

Items in T-Space are protected by copyright, with all rights reserved, unless otherwise indicated.

uoft